Gradient Labs

Gradient Labs is a London-based AI startup founded in 2023 by Dimitri Masin, Danai Antoniou, and Neal Lathia. The company specializes in conversational AI agents designed to automate manual, repetitive tasks in customer support operations. Their flagship product is Otto, an AI agent that can resolve customer queries, including those requiring actions and access to account data, enabling companies

Series AMile End, London, UK50 peopleFounded 2023

Website Careers page

1 of 7 roles

All teams7 Sales3 Technology3 Operations1

Lead Deployment Strategist

Operations · New York Office · Hybrid

Operations job in New York

Salary not posted27 Mar 2026Apply

Roles are read from Gradient Labs’s Ashby every hour and disappear here as soon as they close there.